{"id":11937,"date":"2021-11-22T13:50:00","date_gmt":"2021-11-22T13:50:00","guid":{"rendered":"http:\/\/yedek.creafone.com\/?p=11937"},"modified":"2022-01-12T08:31:17","modified_gmt":"2022-01-12T08:31:17","slug":"musteri-yolculugu-nasil-daha-iyi-hale-getirilir","status":"publish","type":"post","link":"http:\/\/yedek.creafone.com\/en\/blog\/musteri-yolculugu-nasil-daha-iyi-hale-getirilir\/","title":{"rendered":"M\u00fc\u015fteri Yolculu\u011fu Nas\u0131l Daha \u0130yi Hale Getirilir?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"11937\" class=\"elementor elementor-11937\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c173c20 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c173c20\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a04cb06\" data-id=\"5a04cb06\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3228be4 elementor-widget elementor-widget-heading\" data-id=\"3228be4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00fc\u015fteri Yolculu\u011fu Nas\u0131l Daha \u0130yi Hale Getirilir?\n\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee6a295 elementor-widget elementor-widget-image\" data-id=\"ee6a295\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"580\" height=\"387\" src=\"http:\/\/yedek.creafone.com\/wp-content\/uploads\/2021\/11\/business-people-shaking-hands-finishing-up-meeting-deals-business-concept-1024x683.jpg\" class=\"attachment-large size-large wp-image-11980\" alt=\"\" srcset=\"http:\/\/yedek.creafone.com\/wp-content\/uploads\/2021\/11\/business-people-shaking-hands-finishing-up-meeting-deals-business-concept-1024x683.jpg 1024w, http:\/\/yedek.creafone.com\/wp-content\/uploads\/2021\/11\/business-people-shaking-hands-finishing-up-meeting-deals-business-concept-300x200.jpg 300w, http:\/\/yedek.creafone.com\/wp-content\/uploads\/2021\/11\/business-people-shaking-hands-finishing-up-meeting-deals-business-concept-768x512.jpg 768w, http:\/\/yedek.creafone.com\/wp-content\/uploads\/2021\/11\/business-people-shaking-hands-finishing-up-meeting-deals-business-concept-1536x1024.jpg 1536w, http:\/\/yedek.creafone.com\/wp-content\/uploads\/2021\/11\/business-people-shaking-hands-finishing-up-meeting-deals-business-concept-2048x1365.jpg 2048w, http:\/\/yedek.creafone.com\/wp-content\/uploads\/2021\/11\/business-people-shaking-hands-finishing-up-meeting-deals-business-concept-16x12.jpg 16w, http:\/\/yedek.creafone.com\/wp-content\/uploads\/2021\/11\/business-people-shaking-hands-finishing-up-meeting-deals-business-concept-1200x800.jpg 1200w, http:\/\/yedek.creafone.com\/wp-content\/uploads\/2021\/11\/business-people-shaking-hands-finishing-up-meeting-deals-business-concept-1980x1320.jpg 1980w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b404059 elementor-widget elementor-widget-text-editor\" data-id=\"b404059\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"color: gray;\">M\u00fc\u015fteri yolculu\u011fu genellikle hizmet ettikleri m\u00fc\u015fteriler hakk\u0131nda bilgi sahibi olmak isteyen \u015firketler taraf\u0131ndan planlanmaktad\u0131r. Ancak her i\u015fletme m\u00fc\u015fteri yolculu\u011funu yeterince iyi hale getirememektedir.\n\n\u0130\u015fletmenizin m\u00fc\u015fteri yolculu\u011funu genel olarak iyile\u015ftirmek i\u00e7in hangi etmenlerin onlar\u0131 do\u011frudan etkiledi\u011fini \u00f6\u011frenerek, \u00e7e\u015fitli stratejiler haz\u0131rlamak \u00f6nem ta\u015f\u0131maktad\u0131r.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53a919e elementor-widget elementor-widget-heading\" data-id=\"53a919e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">M\u00fc\u015fteri Yolculu\u011funu Etkileyen Fakt\u00f6rler Nelerdir?\n\n\n\n\n\n\n\n\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c430f3e elementor-widget elementor-widget-text-editor\" data-id=\"c430f3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"color: gray;\">M\u00fc\u015fteri yolculu\u011fundaki her ad\u0131m i\u015fletme i\u00e7in \u00e7ok m\u00fchimdir. M\u00fc\u015fterilerini uzun vadede elde tutmak isteyen \u015firketler, yolculuk s\u00fcresince temas noktalar\u0131n\u0131 belirleyerek, m\u00fc\u015fterilerini dikkatli analiz etmelidir.\n\nM\u00fc\u015fteri yolculu\u011funun bir\u00e7ok \u00f6\u011fesini bilmek, al\u0131c\u0131n\u0131n \u015firketten memnun olmas\u0131n\u0131 ve i\u015fletmeyle kuvvetli bir ba\u011f kurmas\u0131n\u0131 sa\u011flamaktad\u0131r. M\u00fc\u015fterilerinizin yolculuklar\u0131n\u0131 m\u00fckemmel bir \u015fekilde haz\u0131rlayarak, m\u00fc\u015fteri deneyimini ve \u015firketinizin k\u00e2r gelirini art\u0131rabilirsiniz.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dce138d elementor-widget elementor-widget-text-editor\" data-id=\"dce138d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"color: black;\">\n \t<li><strong>M\u00fc\u015fterilerinizle Temas Noktan\u0131z\u0131 Belirleyin<\/strong><\/li>\n<\/ul>\n<p style=\"color: gray;\">M\u00fc\u015fteri yolculu\u011funu etkileyen fakt\u00f6rlerden biri temas noktas\u0131 belirlemektir. \u0130\u015fletmeler, temas noktas\u0131n\u0131 belirleyerek, m\u00fc\u015fteri deneyimini daha iyi bir \u015fekilde art\u0131rabilmektedirler. <a style=\"font-size: 20px; line-height: 32px; text-decoration: underline; color: #910045;\" href=\"https:\/\/yedek.creafone.com\/en\/blog\/essiz-musteri-deneyimi-stratejileri\/\">M\u00fc\u015fteri yolculu\u011fu<\/a> haz\u0131rlan\u0131rken, i\u015fletmelerin daha sab\u0131rl\u0131 \u00e7al\u0131\u015fmas\u0131 gerekmektedir. \u00c7\u00fcnk\u00fc yolculuk s\u00fcresince her temas noktas\u0131nda umulmad\u0131k problemler ortaya \u00e7\u0131kabilir ve tekrar d\u00fczeltmek gerekebilir. Bu durumu \u00f6nlemek i\u00e7in m\u00fc\u015fteri ve i\u015fletme aras\u0131nda sa\u011flam ileti\u015fim altyap\u0131s\u0131 kurulmas\u0131 \u00f6nem arz etmektedir. \u0130\u015fletmeler al\u0131c\u0131yla ileti\u015fime ge\u00e7ti\u011finde, \u015firketin marka mesaj\u0131n\u0131n net olmas\u0131 ve \u015firketin eylemleri ve iletilerinin uyumlu olmas\u0131 gerekmektedir.\n\nM\u00fc\u015fteri yolculu\u011funu iyile\u015ftirmek i\u00e7in \u00e7a\u011fr\u0131 merkezinin \u00f6nemi yads\u0131namaz. M\u00fc\u015fteri deneyimini art\u0131rmak ve yolculu\u011fu iyile\u015ftirmek i\u00e7in d\u0131\u015f kaynak \u00e7a\u011fr\u0131 merkezinin \u00f6nemi b\u00fcy\u00fckt\u00fcr. <a style=\"font-size: 20px; line-height: 32px; text-decoration: underline; color: #910045;\" href=\"https:\/\/yedek.creafone.com\/en\/\">Creafone<\/a> , markan\u0131z\u0131n m\u00fc\u015fteriyle olumlu deneyimler sa\u011flayan bir \u00e7a\u011fr\u0131 merkezi platformudur.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f8cc35 elementor-widget elementor-widget-text-editor\" data-id=\"7f8cc35\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"color: black;\">\n \t<li><strong>\u00dcr\u00fcn Teslimat\u0131n\u0131z\u0131 \u00d6zenle Yap\u0131n<\/strong><\/li>\n<\/ul>\n<p style=\"color: gray;\">M\u00fc\u015fterilerinize kaliteli ve sorunsuz \u00fcr\u00fcn teslimat\u0131 yapmak, m\u00fc\u015fteri yolculu\u011funun geli\u015ftirilmesindeki \u00f6nemli etkenlerden biridir. Al\u0131c\u0131ya \u00fcr\u00fcn ve hizmeti eksiksiz teslim edilerek, i\u015fletmeyle olumlu bir hissiyat ve ba\u011f kurulmas\u0131 ama\u00e7lanmal\u0131d\u0131r. Ayr\u0131ca, \u015firketler teslimat\u0131n nas\u0131l iyile\u015ftirilece\u011fi ile ilgili m\u00fc\u015fterilerden geri d\u00f6n\u00fc\u015f\u00fcm de alabilirler. M\u00fc\u015fteri Eforu Skoru (CES) \u00fcr\u00fcn ve hizmet sunumunu geli\u015ftirmeyi hedefleyen \u015firketler i\u00e7in m\u00fcthi\u015f bir kolayl\u0131k sa\u011flayan \u00f6l\u00e7\u00fcm sistemidir. \u0130\u015fletmeler, m\u00fc\u015fterilere nas\u0131l bir deneyim sa\u011flad\u0131\u011f\u0131n\u0131 \u00f6\u011frenmek i\u00e7in onlara CES anketi yollayabilirler. B\u00f6ylelikle i\u015fletme, anketler arac\u0131l\u0131\u011f\u0131yla, \u015firketini <a style=\"font-size: 20px; line-height: 32px; text-decoration: underline; color: #910045;\" href=\"https:\/\/yedek.creafone.com\/en\/blog\/essiz-musteri-deneyimi-stratejileri\/\">m\u00fc\u015fteri yolculu\u011fu<\/a> alan\u0131nda geli\u015ftirme f\u0131rsat\u0131 sa\u011flamaktad\u0131r.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c782aa elementor-widget elementor-widget-text-editor\" data-id=\"6c782aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"color: black;\">\n \t<li><strong>M\u00fc\u015fterilerinizle Ba\u011f\u0131n\u0131z\u0131 Koparmay\u0131n<\/strong><\/li>\n<\/ul>\n<p style=\"color: gray;\">\u00dcr\u00fcnler i\u015fletme taraf\u0131ndan m\u00fc\u015fteriye sat\u0131ld\u0131ktan sonra, m\u00fc\u015fteri yolculu\u011fu sona ermemektedir. M\u00fc\u015fteri yolculu\u011fundan olumlu deneyimler elde eden m\u00fc\u015fteriler, belirli bir zaman i\u00e7inde yeni m\u00fc\u015fterileri de i\u015fletmeye getirebilmektedir. Mevcut m\u00fc\u015fteriler i\u015fletmeyle etkile\u015fimde kalmaya devam ederken, yeni m\u00fc\u015fteriler de \u015firketle ileti\u015fime ge\u00e7erek i\u015fletmenin b\u00fcy\u00fcmesinde yararl\u0131 olmas\u0131n\u0131 sa\u011flamaktad\u0131r. Ayr\u0131ca i\u015fletmeler, m\u00fc\u015fteri yolculu\u011funu geli\u015ftirmek i\u00e7in, al\u0131c\u0131ya ki\u015fiselle\u015ftirilmi\u015f mesajlar atabilir. B\u00f6ylelikle m\u00fc\u015fteri, i\u015fletmeyle ba\u011f kurarak daha olumlu bir deneyim elde edebilir.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f15b88 elementor-widget elementor-widget-text-editor\" data-id=\"5f15b88\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"color: black;\">\n \t<li><strong>\u0130yi Bir D\u0131\u015f Kaynak \u00c7a\u011fr\u0131 Merkezi Olu\u015fturun<\/strong><\/li>\n<\/ul>\n<p style=\"color: gray;\">M\u00fc\u015fteri yolculu\u011funu etkileyen fakt\u00f6rlerden bir di\u011feri ise; i\u015fletmenizin iyi bir d\u0131\u015f kaynak \u00e7a\u011fr\u0131 merkeziyle \u00e7al\u0131\u015fmas\u0131d\u0131r. Harika bir d\u0131\u015f kaynak \u00e7a\u011fr\u0131 merkezi kurmak, m\u00fc\u015fteri deneyiminin kaliteli ve \u00f6zg\u00fcn \u015fekilde sorunlar\u0131 halletmesine neden olmaktad\u0131r. Creafone, markan\u0131z\u0131n m\u00fc\u015fteriyle olumlu deneyimler elde etmesini sa\u011flayan bir \u00e7a\u011fr\u0131 merkezi platformudur. M\u00fc\u015fterilerinizle g\u00fc\u00e7l\u00fc ve etkili etkile\u015fimler kurulmas\u0131n\u0131 istiyorsan\u0131z Creafone ile ileti\u015fime ge\u00e7ebilirsiniz.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34f0eae elementor-widget elementor-widget-text-editor\" data-id=\"34f0eae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"color: black;\">\n \t<li><strong>\u00c7ok Kanall\u0131 \u0130leti\u015fim Sa\u011flay\u0131n<\/strong><\/li>\n<\/ul>\n<p style=\"color: gray;\"><a style=\"font-size: 20px; line-height: 32px; text-decoration: underline; color: #910045;\" href=\"https:\/\/yedek.creafone.com\/en\/blog\/cok-kanalli-iletisim-merkezi-kullanimi-8-faydasi\/\">\u00c7ok kanall\u0131 ileti\u015fim<\/a> , al\u0131c\u0131 ihtiya\u00e7lar\u0131n\u0131 ve m\u00fc\u015fteri yolculu\u011funu daha iyi anlaman\u0131za yard\u0131mc\u0131 olmaktad\u0131r. Sohbet robotu, e-posta ve sosyal medya gibi ileti\u015fim platformlar\u0131n\u0131 kullanmak, al\u0131c\u0131n\u0131n i\u015fletmeye g\u00fcven duymas\u0131n\u0131 sa\u011flamaktad\u0131r. B\u00f6ylelikle, m\u00fc\u015fteri yolculu\u011fu \u00e7ok kanall\u0131 ileti\u015fim ara\u00e7lar\u0131 sayesinde daha iyi geli\u015ftirilebilmektedir.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8b1d34 elementor-widget elementor-widget-text-editor\" data-id=\"d8b1d34\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"color: black;\">\n \t<li><strong>Analitik \u00c7\u00f6z\u00fcm\u00fc Yap\u0131n<\/strong><\/li>\n<\/ul>\n<p style=\"color: gray;\">Do\u011fru analitik \u00e7\u00f6z\u00fcmleri yapmak, m\u00fc\u015fteri etkile\u015fimi kaliteli bir \u015fekilde art\u0131r\u0131r. Analitik ara\u00e7lar\u0131 kullanmak, i\u015fletmenin m\u00fc\u015fteri yolculu\u011funda nas\u0131l bir strateji izleyece\u011fine yard\u0131mc\u0131 olmaktad\u0131r. \u0130\u015fletmeler analitik verilere bakarak, m\u00fc\u015fteri segmentasyonu yapabilir ve al\u0131c\u0131lar\u0131na en iyi <a style=\"font-size: 20px; line-height: 32px; text-decoration: underline; color: #910045;\" href=\"https:\/\/yedek.creafone.com\/en\/blog\/dijital-donusum-trendler\/\">m\u00fc\u015fteri deneyimini<\/a> etkin bi\u00e7imde sunabilir.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1324962 elementor-widget elementor-widget-text-editor\" data-id=\"1324962\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"color: black;\">\n \t<li><strong>Sohbet Robotu ve SSS Kullan\u0131n<\/strong><\/li>\n<\/ul>\n<p style=\"color: gray;\">\u00d6zellikle sohbet robotlar\u0131, insan m\u00fcdahalesi olmadan \u015firketlerin bir\u00e7ok m\u00fc\u015fteriyle an\u0131nda etkile\u015fim kurmas\u0131n\u0131 sa\u011flamaktad\u0131r. Ayr\u0131ca Chat bot bir di\u011fer ad\u0131yla sohbet robotu, basit sorunlar\u0131 kolayl\u0131kla \u00e7\u00f6zd\u00fc\u011f\u00fc i\u00e7in \u00e7a\u011fr\u0131 merkezi temsilcilerinin daha \u00f6nemli ve karma\u015f\u0131k problemleri \u00e7\u00f6zmeye odaklanmas\u0131nda yard\u0131mc\u0131 olmaktad\u0131r. \u015eirketlerin sitesinde mutlaka bulundurmas\u0131 gereken sayfalardan biri de SSS sayfas\u0131d\u0131r. SSS, i\u015fletmenin iade ve hizmet politikas\u0131n\u0131 ve m\u00fc\u015fterinin s\u0131k\u00e7a kar\u015f\u0131la\u015ft\u0131\u011f\u0131 sorunlar\u0131 baz alarak bilgi veren bir sayfad\u0131r. SSS sayfas\u0131n\u0131 \u00f6zenli haz\u0131rlamak ise m\u00fc\u015fterilerin \u00e7a\u011fr\u0131 merkezini aramas\u0131na gerek kalmadan problemlerini h\u0131zl\u0131 bir \u015fekilde \u00e7\u00f6zmesine yard\u0131mc\u0131 olmaktad\u0131r.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df21ece elementor-widget elementor-widget-text-editor\" data-id=\"df21ece\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"color: black;\">\n \t<li><strong>Sonu\u00e7<\/strong><\/li>\n<\/ul>\n<p style=\"color: gray;\">M\u00fc\u015fteri yolculu\u011funu iyile\u015ftirmek, her m\u00fc\u015fteri etkile\u015fiminin dikkatli bir \u015fekilde analiz edilmesini gerektirir. M\u00fc\u015fteri yolculu\u011funu geli\u015ftirmek i\u00e7in yukar\u0131da bahsetti\u011fimiz ara\u00e7 ve uygulamalar\u0131 kullanarak, kurumunuza ola\u011fan\u00fcst\u00fc bir m\u00fc\u015fteri deneyimi sunaca\u011f\u0131n\u0131zdan emin olabilirsiniz.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>M\u00fc\u015fteri Yolculu\u011fu Nas\u0131l Daha \u0130yi Hale Getirilir? M\u00fc\u015fteri yolculu\u011fu genellikle hizmet ettikleri m\u00fc\u015fteriler hakk\u0131nda bilgi sahibi olmak isteyen \u015firketler taraf\u0131ndan planlanmaktad\u0131r. Ancak her i\u015fletme m\u00fc\u015fteri yolculu\u011funu yeterince iyi hale getirememektedir. \u0130\u015fletmenizin m\u00fc\u015fteri yolculu\u011funu genel olarak iyile\u015ftirmek i\u00e7in hangi etmenlerin onlar\u0131 do\u011frudan etkiledi\u011fini \u00f6\u011frenerek, \u00e7e\u015fitli stratejiler haz\u0131rlamak \u00f6nem ta\u015f\u0131maktad\u0131r. M\u00fc\u015fteri Yolculu\u011funu Etkileyen Fakt\u00f6rler Nelerdir? M\u00fc\u015fteri yolculu\u011fundaki [&hellip;]<\/p>","protected":false},"author":3,"featured_media":11945,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[59],"tags":[],"class_list":["post-11937","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-musteri-memnuniyeti"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>M\u00fc\u015fteri Yolculu\u011fu Nas\u0131l Daha \u0130yi Hale Getirilir? - CREAFONE<\/title>\n<meta name=\"description\" content=\"M\u00fc\u015fteri yolculu\u011fu iyile\u015ftirmesi hangi fakt\u00f6rlerin onlar\u0131 do\u011frudan etkiledi\u011fini \u00f6\u011frenerek, \u00e7e\u015fitli stratejiler haz\u0131rlanarak yap\u0131lmaktad\u0131r.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/yedek.creafone.com\/en\/blog\/musteri-yolculugu-nasil-daha-iyi-hale-getirilir\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00fc\u015fteri Yolculu\u011fu Nas\u0131l Daha \u0130yi Hale Getirilir? 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